Facilities  |  Emergency  |  Links  |  E-mail Home  |



24/7 emergency line: 281-578-7272



 
Office hours:       8 a.m. - 5 p.m. Mon-Fri
Office Manager:  
Donna Caldwell
Fax:                   (281) 578-1419

Water leak? All water meters used in the District
are equipped with leak indicators. Call our office if you
would like to learn how to use them and we'll be glad
to explain to you how the indicator works.

Useful  telephone numbers:
   

Constable Pct 5

(281) 463-6666

Harris County Sheriff

(713) 221-6000

KISD Police

(281) 396-6220

Texas Env.WasteServices

(281) 734-2271

Poison Control

(800) 764-7661

Harris County Animal Control

(281) 999-3191

Katy Medical Center

(281) 392-1111

Memorial City Hospital

(713) 932-3000

 

Mason Creek offers to all its customers, a second water meter for irrigation, filling your pool, hand watering, washing your car or any other usage that does not discharge to the sanitary sewer system.  This second water meter has no minimum monthly charge and you pay no sewer fees for the water you have used.  The installation cost of the second meter (standard 5/8 meter) is $175.00.  If you would like an application just call the district office or email us at service@mcud.com.
In the event of a broken water line
inside your home

Mason Creek can send someone out to your home and turn the water off at no charge.  Most homes in the Mason Creek district have a control valve on the main water line where it enters the home.  This valve looks like a standard outdoor garden hose valve and will turn off the water to the entire home when closed.

Occasional testing of the valve is recommended to ensure it works properly. Just turn the valve off, and open a faucet inside the home, and the water should stop running after a few seconds. If it does not stop, it would be wise to replace the valve before the need to use it occurs.

As a last resort, locate the main control valve in your water meter box. It is generally in your front yard or in some cases with your neighbors meter in the adjacent yard. This control valve can be turned off with a standard water key.  If you do not have a water key, your local hardware store generally stocks them for retail.

Filling a pool

You can save yourself the sewer charge on water you 
use in pool. The district allows you to read your meter 
when you start filling and again when the pool is full. 
Call us with the reading and we will credit you the 
sewer charge for that usage. You can also furnish 
the district with a letter from the pool builders stating 
the maximum capacity of the pool.

 

Copyright © 2008 Mason Creek Utility District All rights reserved.
Site Maintained by Brian Housel